Osmosis Team Primer

A Week in the Life
of an Allocator

A human look at the people our customers sell to—what their weeks actually look like, what they worry about, and how they process information.

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Why Study Their Week?

Asset managers are our customers. Allocators are their customers. To be credible with GPs, we need a felt sense of what the allocator side of the table lives every week.

  • What a head of infrastructure at a public plan is juggling.
  • How an endowment associate actually consumes information.
  • How a family office CIO decides where to spend scarce attention.
Empathy = Advantage

If we see the world the way allocators do, we can help GPs show up smarter, more aligned, and less generic.

The Humans

Meet the Allocators We’ll Live With

🏗️ Maria Alvarez

Head of Infrastructure at a $70B+ public pension. Highly public role, consultant-driven workflows, heavy board oversight, frequent conference appearances.

📚 Daniel Cho

Investment Associate at a $5B university endowment. Lean team, broad remit, memo-driven influence. Lives in GP diligence, references, and conferences.

🏡 Sarah McIntyre

CIO of a $3B family office. Tiny team, concentrated decisions, deep trust-based relationships. Cares about multi-decade resilience and reputation.

The Environment

The Allocator Reality

🏛️ Structural

Multi-asset portfolios spanning public equity, fixed income, PE, VC, infra, credit, real estate, hedge funds. Capital is plentiful; attention and political capital are scarce. Every GP competes for a sliver of bandwidth.

Constraints include boards, beneficiaries, donors, families, consultants, regulators, and media.

📅 Weekly Reality

Back-to-back GP meetings, internal committees, memo drafting, monitoring existing managers, conferences, and peer networking—often simultaneously.

Their scarce resource isn’t capital—it’s attention and defensibility.

Attention Is Their Currency

Winning their attention requires meeting them where they are mentally: fiduciary risk, information overload, and pressure to justify every decision.

Persona Deep Dive

Maria Alvarez – Head of Infrastructure

🎯 Mandate

Build and manage a multi-decade infrastructure portfolio across transportation, digital, and energy assets. Deliver inflation-linked returns to beneficiaries and keep boards comfortable.

🧠 Mental Model

“I’m a fiduciary whose decisions could end up in headlines.” Filters everything through risk buckets, cash flows, governance, and public defensibility.

💓 Emotional Drivers

Pride in funding retiree benefits and building real-world assets. Fear of public embarrassment or political fallout from a bad GP call.

🏔️ Aspirations

Be the disciplined, forward-looking allocator peers cite on energy transition and infrastructure governance.

Weekly Rhythm

Maria – Week at a Glance

DayMorningAfternoon
MondayReview infra metrics; scan consultant updates.Team pipeline meeting; triage GP requests; prep IC items.
TuesdayDiligence calls with GPs (existing + new).Memo drafting; coordinate with consultants on ratings/references.
WednesdayRisk/ESG committee; scenario analysis.Board staff prep—slides, Q&A anticipation.
ThursdayInvestment committee/board meetings or final prep.Follow-ups: action items, GP questions, next steps.
Friday1:1s with staff; performance review.Admin, conference planning, clearing backlog, weekend reading.

Always on Defense

Most Maria meetings involve explaining, justifying, or defending decisions in public forums.

Mental & Emotional

Maria – What Each Day Feels Like

Monday – Reset
Mental: “What changed that might blow up in headlines?” Emotional: Weight of fiduciary duty, regaining control.
Tuesday – Diligence
Mental: “Does this GP’s story hold water across politics and cycles?” Emotional: Curious but skeptical.
Wednesday – Defensibility
Mental: “Can I defend this in a hearing?” Emotional: High-stakes focus.
Thursday – On Stage
Mental: “Stay precise; expect any question.” Emotional: Performance mode; relief afterward.
Friday – Horizon Scan
Mental: “What’s coming in the next month?” Emotional: Tired but reflective.
Jobs to Be Done

Maria – Tasks, Problems, Data

🛠️ Core Tasks

Maintain infra manager pipeline, coordinate with consultants, write memos, monitor performance, manage ESG/governance topics, prep for committees, speak at conferences.

📥 Inputs & Processing

Consultant reports, GP decks, risk dashboards, public hearings, conference notes. Filters everything through governance and defensibility, synthesizes into memos and Q&A prep.

🚧 Problems

“Can I justify this manager to a skeptical board?” “Are we ahead or behind peers on energy transition?” “Are GPs aligned on fees and risk-sharing?”

🏅 Differentiators

Triangulates GP claims with peer remarks, hearings, and historical experience. Builds a coherent infra narrative peers respect.

Relationships

Maria – Who She Works With

Internal

CIO, asset-class heads, risk/ESG/legal, staff analysts, investment committee, board members.

External

Consultants (Aon, Meketa, Mercer), GPs, other public plans, industry bodies, occasionally media/public hearings.

Moments That Matter

Maria – Positive vs Negative

🌤️ Positive

  • IC session where she anticipates every question.
  • Consultant panel validates her energy-transition tilt.
  • GP she backed early wins awards; peers ask how she underwrote it.

⛈️ Negative

  • Public criticism or headline around a project she approved.
  • Surprise governance issues revealed at conferences or hearings.
  • Time wasted on off-policy GP pitches.

Osmosis helps by surfacing peer comments and early warnings from spoken forums.

Persona Deep Dive

Daniel Cho – Investment Associate

🧭 Role & Scope

Generalist covering multiple asset classes, first-pass filter for managers, memo writer whose analysis drives CIO decisions.

🧠 Mental Model

“My job is to separate signal from noise and turn conversations into actionable recommendations.”

💓 Emotional Drivers

Pride in tight memos and spotting hidden risks. Fear of missing red flags or being seen as sloppy.

🚀 Aspirations

Promotion to Investment Officer, eventual CIO path—or jump to a top-tier GP.

Weekly Rhythm

Daniel – Week at a Glance

DayFocus
MondayAgenda review, triage GP requests, 1–2 update calls, quick portfolio checks.
TuesdayDeep dive on managers, heavy reading, memo drafting, clarifications with GPs.
WednesdayInternal portfolio meeting, pacing discussion, conference content catch-up.
ThursdayGP meetings, references, IC prep with CIO.
FridayFinalize memos, update trackers, plan weekend reading.

Deep Work vs Interruptions

Daniel constantly battles for uninterrupted analysis time amid nonstop inbound.

Mental & Emotional

Daniel – What the Week Feels Like

Monday
Mental: “Where are my deadlines?” Emotional: Slight overwhelm, motivated.
Tuesday
Mental: “I need 4 hours of deep work.” Emotional: Frustrated if day fragments.
Wednesday
Mental: “What patterns are emerging?” Emotional: Curious, engaged.
Thursday
Mental: “Can I defend my conclusions to the CIO?” Emotional: Anxious yet energized.
Friday
Mental: “Did I move anything forward?” Emotional: Relief if memos ship, stress if not.
Jobs to Be Done

Daniel – Tasks, Problems, Data

🛠️ Core Tasks

Screen managers, run references, read decks/DDQs/letters, build models, draft memos, track portfolio pacing.

📥 Inputs

GP materials, legal docs, conference transcripts, peer commentary, past memos. Converts qualitative inputs into structured buckets (Team, Strategy, Edge, Risks).

🚧 Problems

“Which managers are truly differentiated?” “Are we overweight a risk factor?” “Am I missing red flags?”

🏅 Differentiators

Builds thematic libraries, cross-references allocator comments with GP claims, comfortable recommending “No.”

Relationships

Daniel – Who He Works With

Internal

CIO, senior PMs, ops/risk, other associates sharing intel informally.

External

GPs, peers at other endowments/foundations, consultants/data providers, reference contacts.

Moments That Matter

Daniel – Positive vs Negative

🌤️ Positive

  • Memo lands; CIO praises clarity.
  • Finds a panel quote that exposes GP inconsistency.
  • Peers independently validate his thesis.

⛈️ Negative

  • Surprise risk surfaces elsewhere first.
  • Week filled with shallow GP pitches.
  • IC challenges memo due to missing perspective.

Osmosis gives faster context, proof points for memos, and targeted alerts.

Persona Deep Dive

Sarah McIntyre – Family Office CIO

🎯 Mandate

Oversee entire $3B portfolio for a single family. Preserve and grow capital over generations while aligning with family values.

🧠 Mental Model

“My edge is judgment across decades. I need a handful of high-conviction relationships, not 200 managers.”

💓 Emotional Drivers

Pride in protecting the family. Fear of permanent impairment or reputational misalignment.

🌄 Aspirations

Build a resilient, values-aligned portfolio that weathers any macro regime and earns long-term trust.

Weekly Rhythm

Sarah – Week at a Glance

DayFocus
MondayPerformance dashboards, risk/liquidity check, small-team sync.
TuesdayGP relationship meetings; trust calibration.
WednesdayThematic work (energy transition, AI infra, deglobalization); reading and thinking.
ThursdaySelective events/panels; triage new ideas.
FridayStrategy review with team; decide which ideas move forward; prep communications for principals.

Extreme Scarcity of Time

Sarah may take only a handful of new GP meetings per quarter. Every minute must matter.

Mental & Emotional

Sarah – How the Week Feels

Monday – Flight Check
Mental: “Any fires?” Emotional: Calm if steady, tense if surprises.
Tuesday – Trust
Mental: “Do I still trust these GPs?” Emotional: Values candid, unscripted dialog.
Wednesday – Big Picture
Mental: “Are we positioned for the next decade?” Emotional: Energized by deep thinking.
Thursday – Market Feel
Mental: “What narratives are peers sharing?” Emotional: Energized by great conversations, drained by superficial ones.
Friday – Clarity Check
Mental: “Are we drifting?” Emotional: Uneasy if pipeline feels reactive.
Jobs to Be Done

Sarah – Tasks, Problems, Data

🛠️ Core Tasks

Set asset allocation, decide which GPs to back, communicate with principals, maintain deep relationships, monitor macro themes.

📥 Inputs

Team summaries, direct GP conversations, peer CIO roundtables, selective conferences, podcasts.

🚧 Problems

“Which relationships deserve long-term capital?” “Are we overexposed to certain people or styles?” “What are we not seeing?”

🏅 Differentiators

Says “no” quickly, integrates qualitative signals with numbers, keeps a stable core while evolving edges.

Relationships

Sarah – Who She Talks To

Internal

Principals/family, tiny investment team, operations/legal/tax partners.

External

Long-term GPs, selected new managers, peer CIOs, specialized advisors.

Moments That Matter

Sarah – Positive vs Negative

🌤️ Positive

  • GP she backed during a tough cycle outperforms; principals praise conviction.
  • Family member says “I finally understand why we own this.”
  • Roundtable theme matches positioning she already has.

⛈️ Negative

  • GP faces public scrutiny; she feels blindsided.
  • Principal questions alignment after hearing peer comments.
  • Week consumed by mediocre meetings; little deep thinking.

Osmosis surfaces allocator/GP sentiment so she can stay ahead of reputational shifts.

Cross-Cutting View

How the Personas Compare

DimensionMaria (Public Plan)Daniel (Endowment)Sarah (Family Office)
Time HorizonMulti-decade, public accountabilityLong-term but career incentivesMulti-generational family lens
Decision SpeedSlow, committee-drivenMedium (memo + CIO)Fast, concentrated
TransparencyHighly publicPrivate but peer-awareVery private
Main PainDefensibility & scrutinyOverload & synthesisTime & judgment
Emotional RiskPublic embarrassmentMissing key riskPermanent capital loss

Same Deck, Different Brains

GPs often pitch the same story to all three, but each persona is running a completely different mental program.

Data & Decisions

Spoken Content: Today vs With Osmosis

TodayWith Osmosis
  • Panels, hearings, interviews are scattered and half-remembered.
  • Notes live in personal notebooks or inboxes.
  • Prep requires frantic Googling and peer calls.
  • Context rarely flows between teams or over time.
  • Allocator voices captured, transcribed, tagged by persona, topic, and asset class.
  • Maria gets peer/consultant quotes to defend positions.
  • Daniel pulls evidence for memos in minutes.
  • Sarah sees thematic sentiment shifts before they become headlines.
Wrap Up

The Story in 30 Seconds

Maria, Daniel, and Sarah are all trying to answer the same question: Where should scarce, long-term capital go—and how do we justify those decisions?

Their weeks are full of committee prep, memo writing, board politics, and cognitive overload. Spoken content from allocators, consultants, and GPs is everywhere but rarely structured.

Osmosis makes that content findable, synthesized, and persona-specific so GPs can show up better prepared, aligned, and trusted.

Next Step

“We help capital formation teams speak the allocator’s language because we capture what those allocators are actually saying.”