Osmosis Team Primer

A Week in the Life
of a Fundraiser

A human, practical view of the people we sell to at multi-asset platforms—what their week looks like, when they feel pressure, and where Osmosis gives them leverage.

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Why Study Their Week?

Fundraising isn’t an abstract funnel—it’s a messy calendar managed by exhausted people. If we map their real week we understand the exact pressure points that make them search for help.

  • Know when they feel exposed (consultant meetings, pipeline reviews, first-close deadlines).
  • Know what they scramble to assemble (LP briefs, decks, proof points).
  • Know who actually pulls the trigger on new tools.
Empathy → Credibility

“We don’t sell to ‘fundraisers’. We sell to Mac in London on Tuesday night trying to prep for a consultant touchpoint on three hours of sleep.”

The Environment

Life on a Multi-Asset Platform

🏢 The Platform

Private equity, private credit, real estate, infrastructure, maybe hybrids and public sleeves. Multiple funds are in market simultaneously—Flagship PE V, Credit III, Infra II, a perpetual product.

Global LP base: pensions, SWFs, endowments, family offices, wealth channels.

🎛️ Fundraising Implications

Someone is always raising. Teams juggle competing internal constituencies (each PM wants the spotlight) while leaning on consultants, OCIOs, and platforms to scale distribution.

Fundraising becomes portfolio management of relationships, not one mega-campaign every three years.

🔄

Platform = Constant Motion

Capital formation is less “one and done” and more “keep every lane moving without crashing.” Intelligence must flow across strategies or the machine seizes.

The Humans

Three Personas We Must Nail

🛫 Mac – Capital Formation Associate

Late 20s, 2–4 years in. Air-traffic control for logistics, research, CRM, and prep. Lives in Outlook, Excel, CRM, Zoom. Aspirations: be “go-to” on a strategy and earn more coverage.

🎯 Sarah – Head of Fundraising

MD/Partner. Quarterback, chief storyteller, chief therapist. Owns revenue targets, product prioritization, LP/consultant diplomacy. Success = predictable closes + zero surprises.

⚙️ COO – Platform Operations

Runs the machine: tech stack, workflows, compliance, headcount. Wants scalable, institutional processes and hates key-person risk. Approves tools if they reduce friction.

Persona Deep Dive

Mac – Capital Formation Associate

📌 Role & KPIs

Keep pipeline accurate, materials current, and senior people prepared. Measured on meeting volume, coverage, follow-up SLAs, and error-free execution.

🧠 Mental Model

“I’m the router between LPs, coverage owners, PMs, and ops.” Success = reliable, fast, and two steps ahead.

💥 Emotional Drivers

Wants to be trusted, sharp, promotable. Fear = being the reason something slipped (missed follow-up, wrong data in deck).

🚀 Aspirations

Short term: become “go-to” on private credit + infra. Mid-term: VP/coverage role or path to IR/investing.

Persona Deep Dive

Sarah – Head of Fundraising

🎯 Mandate

Deliver $15B+ across products, shape the platform narrative, protect key relationships, and retain top talent. Always triaging scarce senior time toward highest-probability dollars.

🧭 Mental Frame

“I orchestrate scarce executive time against the best capital.” Thinks in LP portfolios: re-ups, strategic new logos, consultant/OCIO multipliers.

💓 Emotional Drivers

Hates surprises, thrives on momentum. Pride = being seen as platform growth engine. Anxiety = silent LPs, negative consultant chatter.

🏔️ Aspirations

Be regarded internally as strategic leadership (not just “sales”) and earn the global head / partner remit over time.

Persona Deep Dive

COO – Owner of the Machine

⚙️ Mandate

Scale fundraising + IR without breaking compliance, data, or headcount budgets. Keep LP experience consistent across strategies and geographies.

🧠 Mental Model

“We’re no longer a boutique; we need industrial-grade processes.” Sees the firm as interconnected workflows that must integrate.

💥 Emotional Drivers

Fears operational embarrassment and key-person risk. Pride when LPs praise professionalism and when the CEO says “we look institutional.”

🌄 Aspirations

Build a platform operating model other managers benchmark. Be the trusted operator to CEO and board.

Relationships

Who They Dance With

Mac’s Network

Internal: Head of FR, IR, PMs/strategy leads, marketing, legal/compliance, ops.
External: LP coordinators, consultants, OCIO schedulers, conference teams.

Sarah’s Network

Internal: CEO/CIO, PMs, COO, marketing, product.
External: CIOs, heads of alts, consultant partners, placement agents, wealth platforms.

COO’s Network

Internal: CEO, CFO, IT/data, legal, HR, Head of FR.
External: Vendors (CRM/data), administrators, ops consultants, occasionally LP ops teams.

Weekly Rhythm

Mac – The Week at a Glance

Day Morning Afternoon
Monday Weekend email triage, pipeline cleanup, prep for internal pipeline meeting. Deck updates, follow-ups, data room admin, gather PM inputs.
Tuesday Meeting prep: LP briefs, consultant research, intel requests. Zooms as note-taker / fact-checker, immediate CRM updates.
Wednesday Conference intel tracking, who said what, tag CRM with themes. Re-prioritize outreach based on intel, coordinate cross-strategy asks.
Thursday Consultant/OCIO touchpoint prep, bespoke materials. Cross-strategy coordination: “Which products do we lead with?”
Friday Reporting up to Head of FR, ops tasks, clean notes. Plan next week, chase responses, tidy CRM before the weekend.
🧵

Mac’s Real Job

Mac spends most of the week stitching information together for others—not choosing strategy. Missing intel feels like professional failure.

Mental & Emotional

Mac – What Each Day Feels Like

Monday
Mental: “If pipeline isn’t perfect now, the whole week collapses.” Emotional: overloaded but motivated.
Tuesday
Mental: “I must know more about this LP than they expect.” Emotional: anxious before MD meetings, relieved when prep lands.
Wednesday
Mental: “Too much content, not enough time.” Emotional: frustration at manual note-taking and fear of missing critical intel.
Thursday
Mental: “Consultants are kingmakers.” Emotional: high stakes; nervous without crisp intel.
Friday
Mental: “Did I drop any balls?” Emotional: tension until reporting is done; mild decompression afterward.
Jobs to Be Done

Mac – Tasks, Problems, Data Flows

📝 Core Tasks

Build LP target lists, prep bespoke meeting packs, update CRM stages, coordinate PM intel, track conference remarks, and manage inbound interest.

📊 Data Inputs & Outputs

Inputs: conference content, consultant notes, LP statements, internal spreadsheets. Processing: manual searches, PDF skims, mental tagging. Output: LP briefs, CRM notes, talking points.

🚧 Problems

“Are we talking to the right LPs at the right time?” “How do I summarize what this allocator cares about without reading 40 PDFs?” Fear of embarrassing senior MDs with stale intel.

🏅 High Performer Behaviors

Builds reusable knowledge, anticipates MD questions, uses data to redirect conversations (“lead with infra; they’re saturated in buyout”).

Moments That Matter

Mac – Good vs Bad Moments

🌤️ Positive

  • Consultant says: “You clearly did your homework on our client’s priorities.”
  • Head of FR forwards Mac’s prep note to CIO with “Best LP prep I’ve seen.”
  • LP praises tailored materials: “You really understand our program.”

⛈️ Negative

  • Senior MD asks why they missed a public comment about reducing PE exposure.
  • LP references conference remarks; team looks clueless.
  • Night-before scramble because no one captured consultant sentiment.

Osmosis moments: instant search for allocator quotes, auto-generated LP briefs, alerts when targets speak.

Weekly Rhythm

Head of Fundraising – The Orchestrator’s Week

Day Morning Focus Afternoon & Evening
Monday Internal pipeline review by product, region, owner. Reallocate coverage resources; align with CEO/CIO on priorities.
Tuesday Back-to-back LP/consultant meetings. Rapid internal debriefs: “Is this real? What’s next?”
Wednesday Product alignment with PMs + marketing; refine narrative. Problem-account strategy sessions; prepping new campaigns.
Thursday Roadshow days; heavy travel; board dinners. Evening LP/consultant dinners, relationship stewardship.
Friday Review progress vs target with COO/CIO/CEO. Identify quarter risks, prep notes for Monday pipeline.
Mental & Emotional

Inside the Head of Fundraising

🧠 Mental Model

Constant prioritization: “Which conversations move the needle?” Running a mental P&L: missing first close = platform narrative risk. Thinks in LP portfolios (re-ups, strategic new logos, consultants as multipliers).

💬 Emotional Landscape

Baseline stress, heightened by silent LPs or negative consultant whispers. Pride when they win cornerstone commitments and show up as the smartest person in the room. Anxiety when the team looks tone-deaf to public allocator statements.

Aspirational Self-Image

“I’m not a glorified salesperson. I’m the strategic growth engine who knows where allocator demand is heading before the market does.”

Jobs to Be Done

Head of Fundraising – Problems & Differentiators

🚧 Problems

“Where is allocator demand moving?” “Are we missing consultant shifts until it’s too late?” “How do I coordinate PMs who all want top billing?” “How do I avoid bad surprises in CIO/board rooms?”

💡 Osmosis Fit

Executive dashboards on what target LPs + consultants said this quarter, meeting prep snapshots that surface blind spots, alerts when narratives change.

🏅 Differentiators

Top operators walk into meetings with specific, recent knowledge; tailor story to each allocator’s politics; connect dots across public remarks; use data to align internal debates.

📥 Data Reality

Relies on summary decks from lieutenants, consultant memos, anecdotal conference notes. Gaps: spoken content isn’t searchable, lots of “I heard at a conference…” vs structured truth.

Weekly Rhythm

COO – Running the Machine

Day Focus What’s at Stake
Monday Ops metrics, SLA review, budget check-ins. Ensure teams respond fast, data clean, no compliance backlog.
Tuesday Vendor/tech stack discussions, risk/compliance reviews. Avoid tool sprawl; keep regulators happy.
Wednesday Strategic projects (new regions, channels), cross-functional working groups. Build scalable processes before launches hit.
Thursday Meet PMs/CIO on fundraising enablement needs; unblock bottlenecks. Show responsiveness to commercial pain.
Friday Report to CEO/board, prioritize next week. Defend investments, prove platform is institutional-grade.
Jobs to Be Done

COO – Problems, Motivations, Osmosis Angle

🚧 Key Problems

Running a multi-billion platform on tribal knowledge, every new tool adds change-management drag, decisions made on gut vs data.

💬 Emotional Motivations

Wants to be the person who professionalized the platform. Fears a major operational failure or wasted tech spend. Pride when LPs cite best-in-class experience.

🏅 What Great Looks Like

Thinks in systems, builds coherent stacks, enforces adoption. Measures: prep time down, win rates up, fewer errors.

🛰️ Osmosis Fit

Shared, structured allocator/consultant intelligence feeding CRM/BI. Ability to show CEO/board that meeting prep time dropped and win rates improved because allocator memory is institutionalized.

Moments That Matter

When the Week Goes Right vs Wrong

✅ Positive Week

  • Mac: Preps LP briefs using fresh quotes; team feels armed.
  • Sarah: Spots thematic shift early (“LPs tilting into private credit”), pivots story, wins flagship mandate.
  • COO: Sees clean, consistent data; hears LP praise on professionalism.

⚠️ Negative Week

  • Mac: Gets blamed for missing consultant remarks and scrambling for prep.
  • Sarah: Walks into meeting where LP cites a panel the team never saw.
  • COO: Realizes strategic decisions are made on anecdotes, not institutional memory.
Data & Decisions

From Noise to Signal

Today With Osmosis
  • Conference content is scattered and ephemeral.
  • Spoken LP/consultant remarks live in notebooks or memory.
  • Prep = frantic Googling + Slack pings + anecdotal recall.
  • CRM captures metadata, not rich context.
  • Allocator voices captured, searchable, tagged by strategy.
  • Mac gets meeting-level briefs; Sarah gets thematic trend views; COO gets usage + efficiency analytics.
  • Alerts surface shifts in demand or consultant sentiment instantly.
  • Fundraising decisions rely on institutionalized memory, not anecdotes.
Bringing It Together

The Story in 30 Seconds

A multi-asset manager’s fundraising machine is powered by Mac, Sarah, and the COO. They attack the same problem from different angles: get the right capital from the right allocators on the right terms without breaking the machine.

They are constrained by fragmented information, heavy manual prep, and fear of missing allocator/consultant signals.

Osmosis gives each a superpower:
Mac: “I always know what this LP/consultant has said.”
Sarah: “I can see where the puck is going.”
COO: “Allocator intelligence is institutionalized, not stuck in someone’s inbox.”

Now you understand their week. Go sell.

“We help capital formation teams turn chaotic calendars into confident conversations—because they never miss what allocators are saying.”